Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. For the moment we offer FREE SHIPPING for order over 100USD.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 1 - 3 business days to arrive. We always make sure that the product is delivered from the closest warehouse to you.
Overseas deliveries can take anywhere from 5-16 days. Delivery details will be provided in your confirmation email. And you can logg on, and follow your order at our Tracking Order page.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
More information about our delivery, shipping and refund do you find on our page Shipping info
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Can I get my product personalized?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Why should I create an account?
By creating an account, not only will you receive exclusive offers, but it will make your experience faster too! For instance, once you have an account, we will not ask you your address anymore. After order you can search your order and receive updates about your delivery. Much better and easier. Click here to create an account
(If you want, you can terminate your account with us, at any time).
I forgot my password.
That's really unfortunate... but we've got you covered! Simply open the login, and click on "Forgot password". We will automatically send you an email to re-init your password.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
What payment methods
At Specialstuff.se, you can choose to pay via credit card such as VISA, Mastercard, Dinners and all the known credit card companies. We are also connected as approved vendor on PayPal and can also offer Express check out via PayPal. Now we also have the BitCoin as an opportunity to pay. More about the different payment options available on this page Refund Policy
What do you do with my "cookies"
You can contact us through our contact page! We will be happy to assist you.